Privacy Policy
Effective ·
TypeOut is an app that speaks for you and listens for you. This page explains what we receive, why we receive it, where it goes, how long it stays, and what we never touch at all.
The short version: if you use the app signed out, our servers receive nothing at all — not a single request. The phrases you write, the words you have spoken, and your diary stay on your own phone, and we hold no copy of them.
⚠️ One thing needs saying separately, because it is not ours: listening uses the speech recognition built into your iPhone, and Apple may upload that audio to Apple’s servers to process it. That part never passes through us, but it does leave your phone — see section 4.
1. When you’re not signed in
Signing in is optional. When you are signed out, speech is produced by the voice built into your phone, and speech recognition is handled by your system; neither passes through us. In that state the app sends no requests to our servers at all — not “sent but ignored”, simply not sent.
2. What we store once you sign in
You can create an account with Sign in with Apple in order to use the voices that are synthesized over the network. Apple hands us the following, and this is all we keep:
| What we store | Why |
|---|---|
| An identifier from Apple | To recognize that the same person has come back. Apple generates it, it is valid only under our developer account, and it cannot be traced back to your Apple ID. |
| Email address, if you give one | Only to contact you when necessary. You can choose “Hide My Email” at sign-in, in which case we receive Apple’s relay address; you can also give none at all, which changes nothing about how the app works. |
| Name, if Apple provides one | Only to address you in the interface. Apple provides it only during the first authorization, and never again. |
| A digest of your session credential | To tell whether a session is still valid. ⚠️ We store a digest, not the credential itself — even if the database were stolen, it could not be converted back into a usable session credential. |
| Your quota balance | How much synthesis allowance you have left. It is a number and contains none of what you have said. |
| Account creation and last-active timestamps | To tell whether an account is still in use, and to investigate problems. |
That is the whole list. We do not collect your contacts, your location, advertising identifiers or device fingerprints, and we build no profile of you.
3. Where the line you want spoken goes
When you use a network voice, the line you want spoken travels over an encrypted connection to our server, which passes it to our speech synthesis provider (Alibaba Cloud Model Studio International (Singapore)) and streams the resulting audio back to your phone as it is generated.
We do not write that line to a database, into a log, or anywhere else. It passes through memory and is gone when synthesis ends. We do record how many billable characters the request used — a number, not the content — in order to deduct it from your quota.
The text you want spoken is sent to a speech-synthesis node in Singapore for processing. If you are in the European Economic Area or the United Kingdom, this is a cross-border transfer; we rely on standard contractual clauses with our provider, and the text is discarded as soon as synthesis finishes rather than stored.
We do not keep the synthesized audio either. For lines you save as phrases, the audio is cached on your own phone, so tapping them again costs nothing and needs no new synthesis.
4. Where audio goes while the app is listening
This side uses the speech recognition built into your iPhone. Apple may upload that audio to its own servers to convert the audio into text, depending on your device, your system version, and the language selected. That part is handled by Apple and governed by Apple’s privacy policy, not this one.
We receive neither the audio nor the resulting text — those words appear on your screen only. We do not record audio, and the app has no way to send that audio to us.
5. What stays on your phone only
All of the following items live on your device. We hold no copy and no way to access them:
- The phrases you write, with their categories, colors and order
- Your history of things you’ve said
- Everything in the diary, the mood marks, and the passcode that locks it
- Every setting: appearance, text size, line spacing, the opening line for listening
- The background image you chose, and the character you cut out of a photo
- Audio already synthesized for your phrases
The cutout is computed on your phone; the photo never leaves the device. The app also never requests permission to read your photo library — when you choose a background, the system photo picker is used, so we see only the single image you select and nothing else.
You can export a backup file from Settings containing your phrases, that cached audio and your settings. That file is yours to keep. Where it goes and who receives it is entirely your decision, and it never passes through us.
6. The permissions the app asks for
| Permission | What it’s for |
|---|---|
| Microphone | Listening requires hearing the other person. If you never use that page, it is never requested. |
| Speech recognition | Turning what it hears into text on screen. Same as above. |
| Photos (add only) | Only when you choose “Save Image” while sharing a diary card. ⚠️ This is the add-only permission — the app never reads your photo library. |
No location, no contacts, no calendar, no health data, and no advertising or cross-app tracking of any kind.
7. What we don’t do
- We use no analytics, attribution, or advertising SDKs of any kind. The app contains none of these — there is no event tracking, no attribution, and no crash reporting.
- We do not sell, rent or trade any of your information.
- We do not use your content to train models.
- We build no profiles and run no personalized recommendations or targeted advertising.
8. Where it lives and for how long
Our servers are in the United States (US West), with a managed PostgreSQL database in the same region.
We keep account information for as long as your account exists. Session credentials expire on their own and stop working when they do. The line you want spoken is not retained at all (see section 3).
Everything is transmitted over HTTPS. On your phone the session credential is held in the system keychain; on our side it exists only as a digest.
9. Who else receives anything
| Who | What they receive |
|---|---|
| Alibaba Cloud Model Studio International (Singapore) | The line you want spoken, plus parameters such as voice and speed. Used to synthesize speech, then discarded. |
| Apple | Sign-in (Apple verifies who you are), subscriptions and payments, which are handled entirely by Apple — we never see your payment details — and speech recognition while listening. |
| Our cloud provider | Provides the machines and database our service runs on. They act on our instructions and do not use this data for their own purposes. |
Nobody beyond these. We integrate no third-party analytics or advertising network.
10. What you can do
- Sign out at any time. The app returns to its signed-out state and keeps working with the voice built into your phone.
- Delete your account from the account page in the app or by writing to us. Everything listed in section 2 is deleted with it and cannot be recovered. The phrases and diary on your phone are unaffected — they were only ever yours.
- Request a copy by writing to us, and we will export the records described in section 2 that relate to you.
- To request a correction or object to our processing, write to us and explain your request.
Write to support@trytypeout.com. We answer within 30 days.
11. Children
This app is not designed for children and we do not knowingly collect personal information from them. If you are a guardian and find that a child created an account without your consent, write to us and we will delete it.
12. When this page changes
Changes update the effective date at the top of this page. If the change is substantive — if we begin collecting something new, for instance — we will say so plainly in the app rather than quietly editing a line here.
13. Contact
For anything to do with privacy, write to support@trytypeout.com.